SchoolDude

  • SchoolDude is used for maintenance requests, IT requests, and for scheduling use of a major school facility like the auditorium.  Log in using the instructions below to submit a request.

    Technology Help Desk:


    Option 1: Email a Request

    • You must send the email from your work email address
    • Include your building and room number and the best time for us to visit or contact you regarding your request. 
    • Include as much detail in the email as possible.  Examples of important details to include: the type of device you are having trouble with, the name of the program that you are having difficulty with, error messages, the link you cannot access,  etc.
    • Please watch for email communications regarding your request.  When the work is complete, you will receive an email to let you know.  If your request requires more time (eg. parts on order), you will receive an emailed copy of your request with an explanation in the "Note" section. 

    Envelope icon
    helpdesk@pembrokek12.org
     

     

    Option 2: Complete an Online Form

    Click this link to log in (It will open in a separate tab):

    Technology Help Desk Request Form

    • Your username is your work email address.  If you do not remember your password, click "Forgot Password"
    • Click Sign In
    • Complete the form with as much detail as possible.  This will help us to efficiently assist you with the issue.
    • Please watch for email communications regarding your request.  When the work is complete, you will receive an email to let you know.  If your request requires more time (eg. parts on order), you will receive an emailed copy of your request with an explanation in the "Note" section.

     


    Maintenance Requests:

    Click this link to log in (It will open in a separate tab):

    Enter a Maintenance Request 

    • Enter your school email address and password you used to create your account.  If you do not remember your password, click "Forgot Password"
    • Once logged in, you will then come to the, Submit New Request screen.
    • Follow the instructions on the page. All areas with a red checkmark are required fields. The system will prompt you if you have not completed all of those fields.
    • Please make sure your last name and room # are also listed in the description area.
    • Submittal Password is “password”.
    • Fill in the request form with as much detail as possible.
    • After submitting the request, log off.

     


    Facilities Use Requests:

    Click this link to log in (It will open in a separate tab):

    Enter a Facilities Use Request

     

    • Enter your school email address and password you used to create your account.  If you do not remember your password, click "Forgot Password"
    • Once logged in, CLICK THE "SCHEDULE REQUEST" Tab.
    • Select "Normal Schedule" unless you are requesting a room for a recurring event.
    • Complete the form with as much detail as possible.  Questions with a red checkbox are Required.
    • The Submittal Password is "password".
    • After submitting the request, be sure to log off.